Ticket Marketplace Buyer's Guide
Who can purchase tickets through Union Ticket Marketplace?
Union Ticket Marketplace is open to the general public. Buyers must create an online account to be eligible for purchases. CLICK HERE to set up your free online account.
Why should I use Union Ticket Marketplace as opposed to other third party resale sites?
Union Ticket Marketplace is a safe and secure site. The Union will facilitate the transaction, charging your credit card and transferring monies to the seller. In addition, the Union will facilitate the delivery of the tickets you purchase. Union Customer Service is available to support all Union TMP transactions. Customer Service can be reached at 877-21-UNION (877-218-6466) or email@example.com.
How do I buy tickets?
There are two ways to select the game for which you would like to buy tickets:
• Under "Market View" click "Buy" next to the appropriate game.
• Use the Search tool to locate specific tickets
You will then see specific tickets that are available. Follow the prompts through the event, billing and credit card Information. Click "Submit" to confirm the purchase. Service fees apply to all buyer transactions.
Why can’t I find the game I’m looking for
Tickets available on Ticket Marketplace are being sold by Union Season Ticket Members. If no one has posted tickets for a game you are looking for, CLICK HERE to see if tickets are available through COMCASTTIX, our primary sales outlet. You can also check back closer to the date of the game, as season ticket members can choose to post tickets at any time.
What methods of payment are accepted through Ticket Marketplace?
All purchases must be made with a credit card. Visa, Mastercard, Discover, and American Express are accepted.
What are the costs associated with purchasing tickets on Ticket Marketplace
All tickets are offered at a fixed price or in an auction, as determined by the seller. All purchases are subject to a 20% processing fee. Additional fees may apply based on the delivery method you choose.
How do I receive my tickets
You will have the option to
• Print your tickets at home ($3 processing fee per order): The printout will have an active barcode and will be accepted as a valid ticket
• Pick up your tickets ($8 processing fee per order): Tickets will be available for pickup the day of the game at will call. Will call is located next to the PPL Energy Plus entrance of PPL Park on Seaport Drive in Chester. Photo ID is required
Only the purchaser is permitted to pick up the tickets
*Delivery fees vary by method.
What if I lose my tickets
If you printed your tickets at home, you can log onto your Ticket Marketplace account and reprint your tickets. The barcode on the old tickets will automatically be deactivated and these tickets will be invalid. Your new tickets will be active and allow you to gain access to the building
*Delivery fees may apply
For all other questions about lost tickets, please contact Union Customer Service at 877-21-UNION (877-218-6466) or firstname.lastname@example.org.
How can I sell my tickets?
Only Union Full Season Ticket Members can post tickets for sale on Union Ticket Marketplace. For the complete selling guide, please CLICK HERE.