Tickets

This ticket is a revocable license that only grants the ticketholder a one-time entry to the stadium (the “Stadium”) and a spectator seat, or standing room, for the specified game (the “Event”). Dates and times of the Event are subject to change or cancellation. In the event that the date and/or time of the Event is changed, the term "Event" as used herein shall mean the game played at the newly-specified date and time. The holder, and if the holder is under the age of eighteen (18), holder’s parent or legal guardian for themselves and on behalf of the holder (collectively, the "Holder"), agrees that: admission is contingent on Holder’s agreement to the following terms and conditions, those available at www.mlssoccer.com/about/fan-code-of-conduct, and the MLS Spectator Waiver (collectively, the “Terms”); and by using this ticket to enter the Stadium, Holder is deemed to have read the Terms and agreed to be bound by them with the same force and effect as if Holder signed these Terms. Failure to comply with any of these Terms, shall result in forfeiture of this license and all rights arising hereunder without refund and shall entitle Management to pursue all additional legal remedies available to it. Admission may be refused or withdrawn or Holder ejected at the sole discretion of the Stadium, Major League Soccer, L.L.C. and its affiliates (“MLS”) or the Philadelphia Union and its affiliates (the “Club” and, collectively with the Stadium and MLS, “Management”).

ALL TICKET SALES ARE FINAL. NO REFUNDS OR EXCHANGES EXCEPT AS PROVIDED HEREIN. THE SOLE AND EXCLUSIVE REMEDY if admission is refused or revoked, or the game is cancelled and not rescheduled for any reason, is a refund of up to the ticket price set by Management (the “Face Value”), unless otherwise provided below.  IN NO EVENT SHALL MANAGEMENT BE LIABLE FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR EXEMPLARY DAMAGES OF ANY KIND, OR ANY DAMAGES BEYOND THE FACE VALUE OF THE TICKET. ANY DISPUTE OR CLAIM RELATED TO, OR ARISING FROM, THIS TICKET SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION. HOLDER AND MANAGEMENT EACH AGREE THAT ALL DISPUTES SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS AND EACH WAIVES ANY RIGHT TO LITIGATE ANY SUCH DISPUTE OR CLAIM IN ANY COURT, WHETHER AS AN INDIVIDUAL, CLASS, OR COLLECTIVE CLAIM, AND WAIVES ANY RIGHT TO ARBITRATE ANY SUCH DISPUTE OR CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. IF HOLDER DOES NOT CONSENT TO THIS CLAUSE, HOLDER MUST LEAVE OR NOT ENTER THE STADIUM. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT. SHOULD ANY CURRENT OR FUTURE DISPUTE, CLAIM OR CAUSE OF ACTION RELATED TO THIS TICKET OR THE EVENT ARISE BETWEEN THE HOLDER AND PERSON OR PARTY INCLUDED WITHIN THE DEFINITION OF MANAGEMENT (“IMPACTED PERSON”), THE HOLDER SHALL SEND A WRITTEN NOTICE DESCRIBING THE ISSUE (A “DISPUTE NOTICE”) TO PHILADELPHIA UNION AT 2501 SEAPORT DR. CHESTER, PA 19013, ATTENTION: LEGAL DEPARTMENT. THE HOLDER AND THE IMPACTED PERSON AGREE TO MAKE A GOOD-FAITH EFFORT TO RESOLVE THE DISPUTE FOR AT LEAST 30 DAYS (THE “NEGOTIATION PERIOD”) FOLLOWING RECEIPT OF THE DISPUTE NOTICE. IF THE HOLDER AND THE IMPACTED PERSON CANNOT RESOLVE THE DISPUTE WITHIN THE NEGOTIATION PERIOD, THE DISPUTE SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION HELD BEFORE A NEUTRAL, SINGLE ARBITRATOR IN CHESTER CONDUCTED BY THE JUDICIAL ARBITRATION MEDIATION SERVICES, INC. (“JAMS”) IN ACCORDANCE WITH THE JAMS COMPREHENSIVE ARBITRATION RULES AND PROCEDURES EFFECTIVE JUNE 1, 2021.  ANY AND ALL ISSUES RELATING OR PERTAINING TO ARBITRATION OR THIS ARBITRATION CLAUSE, INCLUDING BUT NOT LIMITED TO THE THRESHOLD QUESTION OF ARBITRABILITY OR THE ENFORCEABILITY OR VALIDITY OF THIS ARBITRATION CLAUSE, SHALL BE DELEGATED TO THE ARBITRATOR SELECTED PURSUANT TO THIS PROVISION. 

Holder and Holder's belongings may be searched upon entering the Stadium, and prohibited items may be confiscated, at the sole discretion of the Management. Holder consents to such searches and waives any and all claims relating to them. If Holder does not consent to such searches, Holder will be denied entry or ejected from the Stadium without refund. Further, Management reserves the right to refuse admission to or eject any person whose conduct, in Management’s sole discretion, violates these Terms or any applicable code of conduct implemented by Management, violates any applicable federal or state law or local order, or is otherwise disorderly, without refund. Inappropriate behavior or abusive language may result in ejection (without refund), forfeiture of season ticket privileges, and/or other legal action. Refund to Holder of the Face Value shall automatically terminate Holder’s rights hereunder.

Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) any description or account (in any form, whether text, data or visual, and including, without limitation, play-by-play data) of the Event for any commercial, non-personal, purpose. Holder agrees not to create, transmit, display, distribute, exploit or sell (or aid in such activity) any photographs, images, videos, livestreams, audio or other form of display or public performance or reproduction of any portion of the Event (the “Works”). Notwithstanding the foregoing, Holder agrees that by using this ticket to enter the Stadium, Holder shall be deemed to have signed this ticket and granted MLS an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with the Works. Holder also grants irrevocable permission to MLS and the Club (and their sponsors, licensees, advertisers, broadcasters, designees and agents) to use, publish, edit, and alter Holder’s image, likeness, voice, actions and statements in any medium including, without limitation, any audio, video, film, photographs, social media, exhibition, publication or reproduction of the Event, and for any purpose, including without limitation the advertising or promotion of future MLS games or other services provided by MLS or by the Club, without further authorization or compensation and waives all claims and potential claims relating to such use unless prohibited by law.

HOLDER VOLUNTARILY ASSUMES ALL RISKS, HAZARDS AND DANGERS arising from or relating in any way to the Event, whether occurring before, during, or after the Event, including, without limitation, the risk of contracting a communicable disease or illness (including exposure to a bacteria, virus or other pathogen capable of causing a communicable disease or illness), the risk of physical injury or death, however caused, whether by players, by other people or by objects such as balls entering the spectator area, or otherwise, and the risks of lost, stolen or damaged property. Holder hereby waives all claims and potential claims relating to such risks, hazards and dangers.

Management is not responsible for, and may refuse to honor, any duplicate or duplicated, lost, stolen, destroyed or counterfeit tickets. Use of this ticket in violation of any law including, without limitation, the unlawful resale or unlawful attempted resale of this ticket is strictly prohibited and will result in seizure, revocation and/or forfeiture of this license without refund or compensation. This ticket is not redeemable for cash and may not be used for, or in connection with, any commercial or trade purposes including, but not limited to, advertising, promotions, contests, sweepstakes, giveaways, gambling or gaming activities, without the express written consent of the Club and MLS.

COVID-19 Health Promise: In order to help mitigate the risk of transmission of the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation, or variation thereof, “COVID-19”) and other contagious illnesses, Holder agrees that Holder will not attend any Event if on the day of such Event, any local, state/provincial or federal (including, without limitation, Centers for Disease Control and Prevention (CDC) or Public Health Agency of Canada (PHAC)) regulations applicable to the jurisdiction of the Event require or recommend isolation or quarantine based on test results, symptoms of COVID-19, close contact exposure, or a travel advisory.  Holder acknowledges that applicable regulations regarding COVID-19 quarantine and isolation requirements may change from time to time and Holder shall review and comply with such requirements prior to attending the Event.

Safety Requirements: Due to the uncertainty related to COVID-19, this ticket and the Holder’s admission to the Stadium are subject to all safety and health requirements and policies put in place by Management, including potential requirements relating to face masks and enhanced health screenings (which may include a requirement that the Holder, and any person in the Holder’s party, be tested for COVID-19 prior to or during the Event).  Such policies and requirements as they may be updated from time to time (in the sole determination of the Management) and as they may be communicated to the Holder prior to or during the Event (whether orally or in writing) by, for example, instruction provided by Management personnel or signage in or around the Stadium, are collectively referred to below as the “Safety Requirements”.  The Holder acknowledges and agrees to comply with the Safety Requirements (including all requirements that must be satisfied prior to or during the Event), and attendance at the Event is conditioned on such compliance.

If any provision or part of the foregoing terms and conditions is held to be illegal, unenforceable or ineffective, such provision or part thereof shall be deemed modified to the least extent necessary to render such provision legal, enforceable and effective, or, if no such modification is possible, such provision or part thereof shall be deemed severable, such that all other provisions in and referenced in these terms and conditions remain valid and binding.

PCA Policy

Subaru Park will provide complimentary admission for government-funded or paid personal care attendants (PCAs) whose attendance is required to enable ticketed fans with severe disabilities (i.e., individuals who require around-the-clock assistance with all aspects of daily life) to attend events. Depending on the nature of the event and the location of the fan’s seat, the PCA will either be provided a seat or folding chair or will be directed to a location in proximity to the fan where the PCA may stand (which may or may not be in view of the event). Tickets for PCAs must be picked up in person at the Subaru Park box office and the fans and the PCA must both be present. If Subaru Park discovers that the fan or the PCA has misrepresented the purpose of the PCA’s attendance, or that the PCA has acted as a fan instead of performing the functions of the PCA while at an event, Subaru Park reserves the right to take all appropriate action including ejecting both the PCA and the fan from the event and barring the PCA and the fan from future entry. In addition, in the event that Subaru Park has reason to believe that its policy regarding the admission of PCAs is being violated, Subaru Park reserves the right to require the fan to provide documentation showing that the person accompanying the fan and receiving complimentary admission is the fan’s government-funded or paid PCA. Any request for complimentary admission for a PCA must be made at the time of purchase of the fan’s ticket and can be made by calling Fan Services at 1-877-21-UNION.

ARBITRATION AND RELEASE AND WAIVER OF LIABILITY AGREEMENT

PLEASE READ THIS ARBITRATION AND RELEASE AND WAIVER OF LIABILITY AGREEMENT (THIS “AGREEMENT”) COMPLETELY AND CAREFULLY BEFORE AGREEING TO THE TERMS HEREIN.  THIS AGREEMENT HAS LEGAL CONSEQUENCES AND WILL AFFECT YOUR LEGAL RIGHTS AND ABILITY TO BRING FUTURE LEGAL ACTIONS.  THIS AGREEMENT INCLUDES AN ARBITRATION PROVISION AND A WAIVER OF YOUR RIGHT TO BRING A CLASS ACTION.  IF YOU ARE AGREEING TO THIS AGREEMENT ON BEHALF OF AN INDIVIDUAL UNDER THE AGE OF EIGHTEEN (18) (“MINOR”), YOU ARE AGREEING TO LET THE MINOR ENGAGE IN A POTENTIALLY DANGEROUS ACTIVITY; THAT, EVEN IF THE RELEASED PARTIES USE REASONABLE CARE IN PROVIDING THIS ACTIVITY, THERE IS A CHANCE THE MINOR MAY BE SERIOUSLY INJURED OR KILLED BY PARTICIPATING IN THIS ACTIVITY BECAUSE THERE ARE CERTAIN DANGERS INHERENT IN THE ACTIVITY WHICH CANNOT BE AVOIDED OR ELIMINATED;  AND THAT YOU ARE GIVING UP THE MINOR’S RIGHT AND YOUR RIGHT TO RECOVER FROM THE RELEASED PARTIES IN A LAWSUIT FOR ANY PERSONAL INJURY, INCLUDING DEATH, TO THE MINOR OR ANY PROPERTY DAMAGE THAT RESULTS FROM THE RISKS THAT ARE A NATURAL PART OF THE ACTIVITY.  YOU HAVE THE RIGHT TO REFUSE TO ACCEPT THIS AGREEMENT, AND THE TEAM ENTITIES HAVE THE RIGHT TO REFUSE TO LET YOU OR THE MINOR PARTICIPATE IN THE ACTIVITY IF YOU DO NOT SIGN THIS FORM.

IN CONSIDERATION of being permitted to enter and remain at Subaru Park, including all surrounding parking areas, pedestrian plazas, entryways, and other ancillary areas (collectively, the “Stadium”) for a home game or other event of Philadelphia Union, I, and if I am under the age of eighteen (18), my parent or legal guardian for themselves and on my behalf, on behalf of myself and my heirs, assigns, executors, administrators, next of kin, (collectively, “Related Persons”), hereby acknowledge and agree as follows:

1. Acknowledgments of COVID-19 and Other Risks. I fully understand that (a) the novel coronavirus SARS-CoV-2 and any resulting disease (together with any mutation, adaptation, or variation thereof, “COVID-19”) is an extremely contagious disease that can lead to severe illness and death, and there is an inherent danger and risk of exposure to COVID-19 in any place where people are present; (b) no precautions, including the protocols that will be implemented from time to time by [Keystone Sports and Entertainment LLC,  Pennsylvania Professional Soccer LLC (d/b/a Philadelphia Union) (“Union”), FC Pennsylvania Stadium LLC, (d/b/a Subaru Park), KSE U2 LLC, Philadelphia DP, LLC, YSC Sports LLC, BPG Land Partners VIII entities, Rivertown TCI L.P. entities, The Delaware County Chester Waterfront Industrial Development Authority, Major League Soccer, L.L.C., Soccer United Marketing, LLC, the respective subsidiaries and affiliates of each of the foregoing entities, and all of their respective direct and indirect, past, present and future officers, directors, members, managers, shareholders, partners, owners, agents, representatives, attorneys, employees, sponsors, licensees, contractors, successors and assigns] (collectively, the “Team Entities”) and/or third parties (including, but not limited to, federal and state governmental agencies) (collectively, the “Stadium Protocols”), can eliminate the risk of exposure to COVID-19; (c) while people of all ages and health conditions can be and have been adversely affected by COVID-19, according to public health authorities: (i) people with certain underlying medical conditions are or may be especially vulnerable, including, but not limited to, people who smoke, are solid organ or blood stem cell transplant recipients, or have cancer, cerebrovascular disease (e.g., stroke), chronic kidney disease, chronic liver disease, chronic lung diseases (e.g., moderate to severe asthma or chronic obstructive pulmonary disease), dementia or other neurological conditions, diabetes, Down syndrome, heart conditions, hemoglobin blood disorders (e.g., sickle cell disease or thalassemia), HIV infection,  immunocompromised status (weakened immune system), mental health conditions (e.g., mood disorders or schizophrenia disorders), obesity, pregnancy,  substance abuse disorders (e.g., alcohol, opioid, cocaine), and tuberculosis; and (ii) the risk of severe illness from the contraction of COVID-19 increases steadily with age, and contracting COVID-19 can result in the further transmission of COVID-19 to my spouse, family members, and other contacts; and (d) exposure to COVID-19 can result in being subject to quarantine requirements, illness, disability, other short-term and long-term health effects, and/or death, regardless of age or health condition.  I fully understand and knowingly and voluntarily assume all risks related to my entry into, and presence in, the Stadium, which may include an increased risk of exposure to illness (including, without limitation, COVID-19), personal injury, disability, other short-term or long-term health effects, AND/OR death, which might result from the actions, inactions, or negligence of MYSELF, any of the Released Parties (as defined below), OR OTHER THIRD PARTIES.  I accept personal responsibility for any and all damages, liability, and other losses that I or any of my Related Persons may incur in connection with the foregoing risks. 

2. Release, Waiver of Liability, and Covenant Not to Sue.  (A)  on behalf of myself and each of my Related Persons, I hereby KNOWINGLY, voluntarily, irrevocably, AND FOREVER release, waive, and discharge (and covenant not to sue), each and all of the Released Parties from (or with respect to) any and all claims, suits, causes of action, and claims for damages, whether past, present, or future, and whether known or unknown, INCLUDING, BUT NOT LIMITED TO, CLAIMS ARISING OUT OF OR IN CONNECTION WITH MY DEATH, PERSONAL INJURY, ILLNESS, DISABILITY, SUFFERING OF SHORT-TERM OR LONG-TERM HEALTH EFFECTS, OR LOSS OF OR DAMAGE TO PROPERTY, which I or any of my Related Persons may have or hereafter accrue against any of the Released Parties as a result of or that relate in any way to (i) my exposure to COVID-19; (ii) mY travel to and from, ENTRY INTO, OR presence within, the STADIUM or compliance with THE Stadium Protocols or any other policies or protocols applicable to the stadium; (iii) ANY INTERACTION BETWEEN ME AND ANY PERSONNEL OF ANY OF THE RELEASED PARTIES PRESENT AT the STADIUM (INCLUDING, WITHOUT LIMITATION, ANY USHERS, TICKET-TAKERS, EVENT SECURITY, HEALTH AND SAFETY PERSONNEL, OR CLEANING, CONCESSIONS, OR PARKING PERSONNEL); or (iv) any of the risks identified above in Section 1, in each case whether caused by any action, inaction, or negligence of any Released Party or otherwise. 

(B)  For the purposes hereof, the “Released Parties” are: (i) major league soccer, l.l.c. AND ITS AFFILIATES (“mls”), soccer united marketing, llc (“SUM”), THE MEMBERS OF MLS AND EACH OF THE MLS TEAMS OPERATED BY THEM, and each of their respective DIRECT AND INDIRECT affiliates, MEMBERS, administrators, designees, licensees, agents, owners, officers, directors, employees, SPONSORS, INVITEES, AND contractors (AND ALL EMPLOYEES OF SUCH CONTRACTORS), and other personnel (collectively, including MLS, SUM, AND THE TEAM ENTITIES, the “mls Parties”); (ii) the DIRECT AND INDIRECT owners, lessees, and sublessees of the stadium; (Iii) concessionaires, merchandisers, other vendors, and all other contractors performing services at the stadium; (iv) other third parties present at or from time to time brought to the stadium (including, without limitation, medical personnel); and (v) any parents, subsidiaries, affiliated and related companies, and officers, directors, owners, members, managers, partners, employers, employees, agents, contractors, sub-contractors, insurers, representatives, successors, and/or assigns of each of the foregoing entities and persons, whether past, present, or future, and whether in their institutional or personal capacities.

3. Indemnification. I agree to indemnify and hold the Released Parties harmless from any liability, claims, demands, costs, expenses, and attorneys’ fees incurred by any of the Released Parties as a result of (a) my, or any person on my behalf, including the Related Parties, assertion of any claims arising from, relating to, or in connection with activities that I have acknowledged and assumed risk and/or which is covered by the waiver and release under Section 1 and 2; and (b) all claims and amounts related to legal and other actions brought against any of the Released Parties, to the extent such claims are attributable to my negligence or willful misconduct or a violation or breach of this Agreement.

4. Governing Law.  I agree that this Agreement shall be governed by the laws of the State of Pennsylvania, without regard to choice of law principles.

5.  Arbitration Agreement.  I AGREE THAT ANY CURRENT OR FUTURE DISPUTE, CLAIM, ACTION, OR PROCEEDING RELATED TO, OR ARISING OUT OF, THIS AGREEMENT OR MY PRESENCE AT THE STADIUM (COLLECTIVELY, THE “CLAIMS”) SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION. I, ON BEHALF OF MYSELF AND MY RELATED PERSONS, AND THE RELEASED PARTIES EACH AGREE THAT ALL CLAIMS SHALL BE ARBITRATED ON AN INDIVIDUAL BASIS AND EACH WAIVES ANY RIGHT TO LITIGATE ANY SUCH CLAIM IN ANY COURT, WHETHER AS AN INDIVIDUAL, CLASS, OR COLLECTIVE CLAIM, AND WAIVES ANY RIGHT TO ARBITRATE ANY SUCH CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. IF I, OR ANY OF MY RELATED PERSONS, DO NOT CONSENT TO THIS CLAUSE, I MUST LEAVE OR NOT ENTER THE STADIUM. THIS CLAUSE IS GOVERNED BY THE FEDERAL ARBITRATION ACT.  SHOULD ANY CURRENT OR FUTURE CLAIMS ARISE BETWEEN ME AND THE CLUB, MLS, OR MANAGEMENT, I SHALL SEND A WRITTEN NOTICE DESCRIBING THE ISSUE (A “DISPUTE NOTICE”) TO Philadelphia Union], AT [2501 Seaport Drive BH 100 Chester, PA 19013], ATTENTION: LEGAL DEPARTMENT. I AND THE CLUB, MLS, AND/OR MANAGEMENT AGREE TO MAKE A GOOD-FAITH EFFORT TO RESOLVE THE DISPUTE FOR AT LEAST 30 DAYS (THE “NEGOTIATION PERIOD”) FOLLOWING RECEIPT OF THE DISPUTE NOTICE. IF I AND THE CLUB, MLS, AND/OR MANAGEMENT CANNOT RESOLVE THE CLAIM WITHIN THE NEGOTIATION PERIOD, I UNDERSTAND THAT THE CLAIM SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION HELD BEFORE A NEUTRAL, SINGLE ARBITRATOR IN [Chester]   CONDUCTED BY THE JUDICIAL ARBITRATION MEDIATION SERVICES, INC. (“JAMS”) IN ACCORDANCE WITH THE JAMS COMPREHENSIVE ARBITRATION RULES AND PROCEDURES EFFECTIVE JUNE 1, 2021.  I AGREE THAT ANY AND ALL ISSUES RELATING OR PERTAINING TO ARBITRATION OR THIS ARBITRATION CLAUSE, INCLUDING BUT NOT LIMITED TO THE THRESHOLD QUESTION OF ARBITRABILITY OR THE ENFORCEABILITY OR VALIDITY OF THIS ARBITRATION CLAUSE, SHALL BE DELEGATED TO THE ARBITRATOR SELECTED PURSUANT TO THIS PROVISION.

6.    Class Action Waiver.  I agree that all claims described in Section 4 must be arbitrated on an individual basis only.  By signing this Agreement, I hereby waive my right to commence, or be a party to, any class or collective claims against the Released Parties.

7.    Severability.  I agree that if any provision or part thereof contained in this Agreement is declared illegal, unenforceable, or ineffective, such provision or part thereof shall be modified, if possible, in order to achieve the intentions of the parties, and, if necessary, such provision or part thereof shall be deemed severable, such that all other provisions contained in this Agreement shall remain valid and binding.

8.    Term.  This Agreement is perpetual in nature and applies to all activities and events at the Stadium for which I am present for or participate in, and all Claims arising therefrom, from the date of execution.

I HAVE CAREFULLY READ AND VOLUNTARILY ACCEPT THIS AGREEMENT; I understand its terms and I am aware of its legal consequences, including that I am hereby giving up substantial legal rights and that by signing this Agreement, I will not be able to sue the Released Parties if I suffer any illness, injury, or death for any reason due to the exposure of COVID-19; and I understand that it is a material inducement for my admission to and continued presence at the Stadium and that the MLS Parties and the other Released Parties are relying upon it; and, I further agree that no oral representations, statements, or inducements contrary to anything contained herein have been made by any of the MLS Parties or other Released Parties.

BENEFITS

Card-carrying season ticket members receive post-game access to the Stadium Club for home matches at Talen Energy Stadium. Simply show your Season Ticket Card at the club entrance to gain access to all the amenities the club has to offer. Space is limited and will be first-come, first-served.

• Best Seat Selection
• Discounts on additional tickets
• Discounts on food and beverages with Union dollars
• Access to Rewards program

ACCOUNT MANAGER

The account manager will allow you to access your season tickets online. You can update contact information (phone, address, email, etc…), transfer game tickets to other Union fans, view your order history, or purchase additional tickets. To access Account Manager, click here.

To log in you can use your email address, or your 9 digit account number with the password you created.

If you originally purchased your seats online your account was automatically linked to your season tickets. If you purchased your season, group or individual tickets over the phone you will have to link your account if you haven’t done so already. If you need further assistance, please contact your fan services representative to walk you through a ticket transfer.

SUPPORTERS SECTION TICKETS

The Supporters Section will be filled with passionate soccer fans whose purpose will be to create an intimidating atmosphere for the opposition while cheering the team on to victory. This section will stand, sing, and chant for all 90 minutes of the match. Please take this into consideration before choosing seats in this section.

To purchase full or partial season tickets in the Supporters Section, call 877-21-UNION to speak to a ticket representative.

Fans will not be permitted to wear away team colors in the Supporters Section.

Repeated violations or re-selling tickets in the Supporters Sections to non-supporter club members can result in termination of your season ticket account without refund.

Season ticket account members are responsible for the actions of themselves and any individual using their seats.

Click here to become a member of the Sons of Ben.

SEASON TICKET RENEWAL

Renewals will start annually in August. As a season ticket member you will have the first right to your seats for the following year However if you reduce the number of season tickets on your account you will subject to relocation in order to avoid stranding a single seat in any row.

SEAT SELECTION/RELOCATION

If you are interested in relocating your seat location for the following next season you will renew and relocate with your Fan Services Representative. Your Fan Services Representative will follow up with you in October during the annual relocation event.

You will have the option to relocate over the phone with your designated Fan Services Reprresentative or by coming to Talen Energy Stadium at your assigned relocation date and time. By signing up for the relocation process, you are not obligated to change your seats. If nothing better is available, you will still have your current seats secured.

SPLITTING OR TRANSFERRING SEASON TICKET ACCOUNTS

The primary name listed on the account is the owner of record of the season tickets. If you would like to transfer your season tickets privileges, the changes must be made from the season ticket members of record and will be done only after approval of, and at the discretion of the Philadelphia Union. Transfers will only be considered when the new recipient has been listed as a Secondary Contact on the account for at least one full year (365 days) and the account has been paid in full.

Please note that season tickets may not be transferred from one season ticket account to another. All transferred season tickets will not maintain the same account data or status as the original account members . However, you may retain this status if the tickets are transferred within the immediate family and proper documentation is provided.

Company accounts may be transferred to the principal of the same company. Written correspondence must be on corporate letterhead.

ADDING SEATS

Current season ticket members are able to add seats to their existing account

* Please note, that if you add seats to your account for another person, you WILL NOT be able to split your account into multiple names during the season. All of the seats will remain under that name, and all information will be sent to you. If you have a friend who wants seats, we recommend they create their own account.

ADDITIONAL MATCHES AND PLAYOFFS

Season ticket members will have access to 17 regular season MLS matches and one additional match to be determined during the season. Season ticket members will have first right of refusal for their same seat for any additional Union matches at Talen Energy Stadium (including MLS Cup Playoffs, US Open Cup, and International Friendlies) and will also receive pre-sale opportunities for additional non-Union soccer matches at Talen Energy Stadium.

International Matches

Policies, procedures, and pricing for International matches will be handled on a case by case basis. If an international game is not part of the season ticket plan, season ticket members will have priority access to purchase tickets. If the game is in Talen Energy Stadium season ticket members will be able to purchase their seats, if the match is at Lincoln Financial Field season ticket holders will have access to purchase all available price levels.

Away Game Tickets

MLS clubs designate an area of their stadium for the away supporters. Seats in these sections are sometimes very limited. If you are interested in attending Union away matches and sitting with Union fans in the designated away supporters section you must purchase tickets through the Sons of Ben.

If you do not want to sit in the designated away supporters section you can purchase tickets on your own by contacting the away team directly. Prices for individual tickets will be higher and may include per ticket fees.

REWARDS PROGRAM

The Rewards Program is a point-based system that takes into account the amount of interaction each season ticket member has with the team throughout the season.

How do I earn points?

There are many ways to earn points throughout the year, but the easiest way is to scan your season ticket card when entering the stadium on game day. The more you interact with the team by attending home and away matches, watching away matches on TV, buying concessions/merchandise with Union Dollars and more.

How do I use my points?

You can also use your loyalty points by bidding in auctions or buying items that will be made available throughout the year.Point that you receive can also be used to bid on items such as merchandise, club passes, parking passes, stadium discounts, unique once-in-a-lifetime opportunities that are only available for card-carrying season ticket members and much more.

How can I check my points?

Season ticket members have access to the Rewards Program through their online Account Manager. Log in by clicking here and click on the Loyalty Points link to see how many points you have on your account.

PLEASE NOTE THAT POINTS FOR THE LOYALTY REWARDS SYSTEM ARE ONLY EARNED BY USING THE SEASON TICKET CARD. POINTS CANNOT BE EARNED WHEN USING ANY TYPE OF PAPER TICKET.*

Points will be reset at the end of each season.

*If you are using Paper Tickets, you can contact your Fan Services Representative to have your points added.

TICKET TRANSFERS

By logging into your online Account Manager Full Season Ticket members will have the ability to transfer your tickets on a game-by-game basis.

The recipient will have 48 hours to accept or reject the transfer before it is voided.

If the recipient does not accept or reject the transfer, the invitation will expire in the specified number of days/hours and the system will act as though the transfer was rejected. A confirmation email will be sent.

If you need further assistance, please contact your fan services representative to walk you through a ticket transfer.

Individual Tickets

Only season ticket plans (full or partial) and group purchases can be processed through the Philadelphia Union front office. Any individual tickets purchased must be done so online at www.philadelphiaunion.com or by calling 877-21-UNION (877-218-6466).

Group Tickets

Discounted group tickets can only be purchased through the Philadelphia Union front office.

Benefits:

• Groups of 10 or more will receive savings of up to 20% versus single game tickets.
• All tickets purchased as part of a discounted group package must be in the same price level
• Group Ticket inquiries can be submitted via groups@philadelphiaunion.com or by calling 610-497-9909.

ADA Seating

Fans who will be attending the game with a Personal Care Attendant and have questions regarding tickets should call Fan Services at 1-877-21-UNION. CLICK HERE to select ADA seating for home matches.

Delivery Methods

Print At Home:

At the time of purchase you can select to have your tickets emailed to you for $3.00 per order.

USPS:

At the time of purchase you can select to have your tickets mailed to you via the United States Postal Service for $6.00 per order.

Will Call:

Tickets that are purchased within 7 days of the match will have the option to be left at Will Call for $8.00 per order. Will Call orders cannot be left under multiple names.

Re-Prints

Group and Individual tickets can be re-printed sent via email for a fee of $3.00, general mail for a fee of $6.00, or left at Will Call for a fee of $8.00 per order by calling 877-21-UNION (877-218-6466) and asking to speak to a Union ticket representative or through your online account manager.

Ticket Fees

• Individual Ticket sold via internet: Varies
• Individual Ticket sold over the phone: Varies
• Ticket Transfer: $0.00
• Print at home of transferred tickets (Season Ticket Members): $0.00
• Print at home delivery (group/individual tickets): $3.00
• Mail Delivery: $6.00
• Will Call: $8.00
• Season Ticket Card Reprint (1st time): $6.00
• Season Ticket Card Reprint (each additional time): $5.00
• Game Day Reprint at the box office: $5.00